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The St. Matthews Police Department wants to better serve you by keeping you informed. We have created this section to help you navigate some of the frequently asked questions and details of services we provide. Please select one of the links listed in the left column of this page to locate your subject of interest.

Open Records Request

RULES GOVERNING INSPECTION OF PUBLIC RECORDS OF THE CITY OF ST. MATTHEWS, KENTUCKY Pursuant to KRS 61.870 to 61.884, the public is notified that the public records of the City of St. Matthews are open to inspection by any resident of the Commonwealth of Kentucky (defined in KRS 61.870(10)) by filling out the OAG-01 form “Request to Inspect Public Records”,

Assistance is available by calling in advance to (502) 895-9444.

Application forms for the inspection of public records will be furnished upon request to the custodian of records. Pease Direct all open records requests on the proper application form to the designated custodian of records for the City of St. Matthews which is the City Clerk, Ms. Susan Clark.

The completed written application form can be submitted to the city via:


City of St. Matthews
Attn: Susan Clark
P.O. Box 7097
Louisville, KY. 40257


St. Matthews City Clerk:

In Person

St. Matthews City Hall
3940 Grandview Avenue
2nd Floor Administration
St. Matthews, Ky. 40207

City records can be viewed in person during normal business hours which are:

Monday through Thursday from 7:00 a.m.- 4:00 p.m.
Friday from 7:30 a.m. to 11:30 a.m. 


Applicants for the inspection of public records shall be advised of the availability of the records requested for inspection and shall be notified in writing not later than five (5) working days after the receipt of the OAG-01 form “Request to Inspect Public Records” if any of the records requested are not available for public inspection.

An applicant within the county may be required by the City of St. Matthews to inspect the public records described in the application within the offices of the City of St. Matthews during the regular business hours. Suitable facilities will be made available for the exercise of this right. At no time shall any applicant remove public records from the offices of the City of St. Matthews.

Copies of written materials in the public records of the city shall be furnished to any resident of the Commonwealth of Kentucky requesting them for a non-commercial purpose, on payment of a fee of ten (10) cents per page; copies of non-written records (photographs, maps, material stored in computer files, or libraries, etc.) shall be furnished on request, on payment of a charge equal to the actual cost of producing copies of such records by the most economical process not likely to damage or alter the records.

All costs are required to be paid in advance of receiving copies. Any requestor that resides outside of the county requesting mailed copies shall also pay the cost of postage for mailing such copies in advance of the receipt of the copies.

Applicants requesting copies of public records for a commercial purpose (KRS 61.874) shall provide a certified statement to the City of St. Matthews stating the commercial purpose for which the records shall be used and shall be required to enter into a contract with the City of St. Matthews. The contract shall state the fee required by the City of St. Matthews to produce copies to be used for a commercial purpose.

Citizen Feedback

Citizens can provide feedback on officer or the Department. We want all of our citizens to have a voice and be heard. If you have a compliment, complaint, or suggestion, please complete the Citizen Feedback Form and we will respond back to you.

Complaint on an Officer

Citizens may file informal or formal complaints on officers. To file an informal complaint, citizens may call the police department and ask to speak to a commanding officer. In most cases, the situation is generally resolved. An informal complaint may also be submitted via the Citizen Feedback Form. If the complaint is not resolved, citizens may file a formal complaint. The formal complaint process requires the complainant to visit the St. Matthews Police Department and meet with one of the assistant commanders who will take a signed affidavit taken under oath. Once the complaint is filed, the Internal Affairs commander will investigate the complaint. After the investigation is complete, the investigator will make a recommendation on any possible violations. Most investigations will be completed within 30 days. The Chief of Police will review the recommendation from the investigator and make a final determination of the alleged violations. If the officer is found in violation, the Chief of Police will make a recommendation of discipline to the Mayor and Police Steering Committee. The Mayor will issue any disciplinary action if warranted.

Register for the City of St. Matthews free Reach Alert Notification System! If you wish to receive valuable alerts and reminders from the City, simply click THIS LINK.