City of St. Matthews Residents,

We are happy to announce that starting August 1, 2015, we began using REACH Alert to send you timely information about events affecting the City of St. Matthews.

What does this mean for you? We are able to better communicate with you by providing immediate information regarding a number of potential situations. As a user of REACH Alert, you will be in control of how you receive your messages from us. This means you will be able to:

• Choose up to three ways to receive your messages – email, voice call, text messaging.

• Select from two levels of notifications. Level one – only Alert (emergency) type notifications, or Level two – both Alert (emergency) and Reminder (community service) notifications.

• Add up to four devices – email addresses and/or phone numbers that you want to receive your messages with.

• Update your contact information at anytime – add an email address and/or phone number when you register, then login to update your info tomorrow or three years from now.

However, if you don’t register, you won’t receive our messages or the benefits above.

Registration takes less than a minute to complete! To register, go to and click on the blue text, “Create an account.” When prompted, please use the following information to register for our Network.

Network Name: St. Matthews (city)
Role: Resident or Business
Address: Enter address in first box and street name in the second box.

If you opted to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration. Please enter the 4-digit number on the registration screen and then click the word VALIDATE. If you do not receive this message, please call Reach Alert.

If you have difficulty registering, please contact REACH Alert at (877) 307-9313 or

We look forward to keeping you informed.