How Do I . . . .
Find historical info/points of interest

Contact the St. Matthews Beargrass Historical Society. Find specific contact information utilizing the Beargrass Historical Society link under the Community tab.

View the History of St. Matthews pages or the view the Points of Interest page on the website under the Community tab.

Visit the Eline Library Branch of the Louisville Free Public Library System, located in the city hall building.

Have a tree removed

Tree removal is the responsibility of the property owner, including trees in the right-of-way area in front of the property.

Trees in the public right-of way must be inspected, and approved for removal by a City of St. Matthews arborist, or city designated agent, before any removal can be performed. Property owners who remove trees without approval are subject to fines and/or legal prosecution.

Should a tree in the right-of-way be approved for removal, the city will provide a free grounding of the tree stump at the property owner’s request.

To request an inspection of a tree in the public right-of way, contact City Hall by telephone, email via the Contact Us,or utilize the Call St. Matthews 24/7 information Service line (502) 498-CALL (2255) option 6

Obtain a copy of an ordinance

Visit the City Hall administrative office during regular business hours.

Click on Ordinances under the Government tab on the website.

Obtain a map of St. Matthews city limits

A map is available to view on the website under the Community tab, or obtain a larger printed color copy at City Hall at a cost of $1.25 per copy.

Report a barking dog

Telephone the St. Matthews Police Department dispatcher at (502) 893-9000.

Please provide duration of the barking, description of the animal, and location of the animal, if possible. It is important that the police officer observe the barking for a citation to be issued. In most cases, first time offenders will be issued a courtesy warning. It is not necessary for you to give your name.

Report a pothole

St. Matthews roads:

Contact City Hall by telephone, email via the Contact Us, or utilize the Call St. Matthews 24/7 information Service line (502) 498-CALL (2255) option 2.

Louisville Metro or Kentucky State roads: Telephone Metro Call 311

Please provide the closest address to the pothole, along with any other pertinent information that will allow crews to quickly locate the pothole for required repairs.

Parking lots and driveways are responsibility of the property owner.

Report a property with tall grass / weeds

Per City of St. Matthews ordinance, grass must not be taller than 6 inches. To report property with unkempt grass, telephone St. Matthews Code Enforcement at (502) 899-2512, email via the Contact Us or utilize the Call St. Matthews 24/7 information Service line at (502) 498-CALL (2255) option 6.

Provide the property location, along with any other pertinent information that will assist the enforcement officer in abating the situation. NOTE: If rodents have been observed, contact Louisville Metro health department via Metro Call 311.

Report a solicitor

Telephone the St. Matthews Police Department dispatcher at (502) 893-9000.

You will need to provide the location, physical description, along with the direction of movement of the solicitor being reported. It is not necessary for you to give your name.

Any occupant of a residence may place near his/her door a clearly visible notice such as “NO SOLICITORS INVITED.” Any solicitor who ignores this notice is in violation of the city ordinance and should be reported immediately to the police department.

Every person desiring to engage in soliciting in the City of St. Matthews, must have a Certificate of Registration. Such certificate shall be carried by the solicitor along with the required Louisville Metro certificate, and shall be displayed upon request.

All citizens are encouraged to request that each individual solicitor produce both of these documents. NOTE: Corporate or blanket business certificates are not valid documents.

For detailed information on Solicitor Certificates, or to view the City of St. Matthews Solicitation Ordinance, click on Solicitor Certificates under the Business tab.

Report a vehicle parked improperly

For vehicles parked improperly on city streets or residential property telephone

St. Matthews Code Enforcement at (502) 899-2512, email via the Contact Us or utilize the Call St. Matthews 24/7 information Service line at (502) 498-CALL (2255) option 6. Provide the property location, vehicle description, along with any other pertinent information that will assist the enforcement officer in abating the situation.

For vehicles illegally parked in No Parking, Fire Zones or designated Handicap parking spaces, telephone the St. Matthews Police Department dispatcher at (502) 893-9000. Provide the property location, vehicle description, along with any other pertinent information that will assist the police officer in abating the situation.

Report an animal off leash

All animals shall be kept under restraint at all times. A leash is to be no longer than 10 feet in length.  Under no circumstances shall verbal command or electronic command be considered a leash. No person shall permit any animal to run at large anywhere out of doors in the city, except upon the property of the owner.

Animals off leash or running loose should be reported to the Louisville Metro Animal Control at (502) 473-7387. For emergency situations notify the St. Matthews Police Department dispatcher at (502) 893-9000.

Report an out of service streetlight

Telephone the Louisville Gas & Electric (LG&E) Lighting Department at (502) 589-3500 or via the internet at https://lge-ku.com/customer-service/outages/report-streetlight-outage or telephone City Hall offices

Please provide the closest address to the out of service streetlight, along with any other pertinent information that will allow utility crews to quickly locate the streetlight for required repairs. Most streetlights are repaired within 48 hours of the report being made.

Report garbage/recycle that was not picked up

Telephone the city service provider Rumpke at (502) 568-3800 or City Hall offices

Request a free tree

To request a free tree to be planted in front of your property, in the right-of-way area, contact City Hall by telephone, email via the Contact Us or the Request a Tree form on the tree planting page of the website, or utilize the Call St. Matthews 24/7 information Service line at (502) 498-CALL (2255) option 6.

To learn more about the tree planting program, visit the Tree Planting website page, found under Services, City Public Works.

Request storm debris pick up

Contact City Hall by telephone, email via the Contact Us, or utilize the Call St. Matthews 24/7 information Service line 498-CALL (2255) option 6.

Give address of the debris to be picked up. Note: Debris must be placed in front of the property, along the edge of the street. It is not necessary to bundle or cut into 4 foot lengths. Please do not block roadways with accumulate debris.

Reserve a park pavilion or ball field

For a pavilion reservation telephone City Hall for availability, utilize the website electronic availability form on the Parks & Pavilions page, or inquire in person at City Hall.

For ball field reservation contact the St. Matthews Baseball and Softball office at (502) 895-4525 or click on the Baseball & Softball website link under the Community tab.